RMM On-Boarding

RMM On-Boarding On-Boarding Steps for the Remote Medical Monitoring Subscriber Application Step-by-step guide 1. {mobile device} Search the Apple Store or Play Store for RMM HUB & download the app 2. {mobile device} When opening the RMM app for the first time, the...

Device Pairing Troubleshooting

Device Pairing Troubleshooting Device will not pair with the mobile app Follow the specific section in the RMM Device Pairing and Measurement Guide for your device If you do not see your device listed in this guide, it may not be supported by the mobile app Check your...

Measurement Troubleshooting

Measurement Troubleshooting Be sure to follow the measurement guide for your specific device first App is not receiving any measurements from the device Make sure that your device is paired to the app Check that your device is listed in the Manage Devices page If you...

Alert Guide

Alert Guide Adding an Alert Alert Parameters Rule Configuration Data Types Rule Types Related articles Adding an Alert Select ‘PATIENTS’ in the toolbar Search and select the patient for whom you want to add an alert Go to the ‘Alerts’ tab under...

Contact Guide

Contact Guide Adding a Shared Contact Adding a Patient-Specific Contact Contact Details Adding a Shared Contact Select ‘CONTACTS’ on the toolbar Select ‘New’ under the Contact Directory Fill out details for the new shared contact Adding a...